Got a Plumbing Emergency? Call us now: 0437 922 889



Got a Plumbing Emergency? Call us now: 0437 922 889

Got a Plumbing Emergency? Call us now: 0437 922 889


Water Efficiency Certificate of Compliance

Water Efficiency Certificates of Compliance Toowoomba

JH Plumbing & Gas provide water efficiency certificates of compliance Toowoomba for landlords, owners, real estate agents, and other lessors. We can inspect your property thoroughly and make sure that your fittings and fixtures are water-efficient, fixing them if necessary and providing you with a certificate once they pass the test.

We want to help both landlords and renters in the fantastic city of Toowoomba to ensure the properties they rent and live in are all compliant with QLD RTA Standards for compliance. Don’t hesitate to get in touch with JH Plumbing & Gas the Toowoomba Water Efficiency of Compliance Certificate experts.

Gaining a water efficiency certificate is as simple as calling the friendly and qualified team from JH Plumbing & Gas to come and measure your properties water efficiency and ensure it’s up to scratch. However it’s important to not only know how to gain your water efficiency certificate but to understand why you need one, to avoid getting yourself into any hot water down the track.

If you’re wanting to find out if your property is currently up to the RTA standard, JH Plumbing and Gas can provide comprehensive water efficiency tests 7 days a week, 24 hours a day. If you have a more extensive enquiry regarding what is involved, simply give one of our friendly team members a call.


As per the RTA’s requirements, water efficiency is only a requirement for taps installed over a hand basin, a kitchen sink or a laundry trough. Other taps on the premises such as bathtub taps, outside garden taps or taps for the washing machine or the dishwasher do not have to be water efficient.

Internal cold water taps and showerheads require a maximum flow rate of nine litres per minute. Toilets require a flush function that doesn’t exceed 6.5 litres on full flush or 3.5 litres on half flush, with a maximum average flush volume of four litres overall.


According to the Residential Tenancies Act, as the property manager or owner, you should have copies of several documents on hand to demonstrate that you’ve fulfilled the requirements for efficient water fittings. These include:

  • plumbing reports (or compliance certification)
  • receipts
  • packaging
  • warranties or instruction manuals for taps and showerheads

Keep these documents in a place where you can easily access them and present them if necessary.

Water Efficiency Rules If You Are Charging Tentants For Water Use?

Are you charging tenants in your home for water use? You’re probably aware that there are certain requirements that need to be met. And if you haven’t yet opened your Toowoomba property up to tenants, here are the rules according to the Residential Tenancies Authority (RTA) of Queensland:

  • the property is individually metered (or water is delivered by vehicle), and
  • the property is water efficient, and
  • the tenancy agreement states the tenant must pay for water consumption

If these rules have been met, you can pass all water usage charges on to your tenant(s).

A rental property is considered water efficient in Toowoomba QLD if it meets these standards:

Water saving devices

Minimum water efficiency standard required

If a landlord and tenant are entering a new agreement after 31 January 2011 the landlord needs to ensure the premises are water efficient in order to pass on water usage charges.

For all tenancies in place before 31 January 2011, the landlord has 12 months to make the premises water efficient. Tenants can continue to be asked to pay water usage charges during the transitional period even if the premises are not water efficient. After 31 January 2012, tenants can only be asked to pay if the premises have been made water efficient.

This raises the question “how do you know the property is water efficient?” Fortunately, it’s a question that JH Plumbing can answer for you – and we’re happy to do so.


If the property is not water-efficient but it is individually metered and you have an agreement specifying that the tenant must pay for water, then you must pay for a “reasonable amount” of water consumption. The tenant may pay the rest.

What makes for a “reasonable amount” is not defined by the Act but you can find out more information by contacting the RTA on 1300 366 311.

As you can no doubt tell, there’s a lot that goes into making sure that a property is water-efficient. It’s not the sort of thing that just anyone can do, even if they happen to be a dedicated homeowner who takes pride in their property.


It takes a professional to thoroughly investigate a property’s water efficiency and issue a detailed comprehensive report. But doing so is worth it. It can save you a lot of money in the long run when you don’t have to pay a share of the water in your property.


That’s where Jh Plumbing enters the picture. We’re the professionals who seek to provide the finest plumbing solutions for the people of Toowoomba. We possess the training, the knowledge, the dedication, the experience and the tools to make sure the water situation in your property is above average before you invite tenants into your home.


We’re committed to job quality and to impeccable customer service too. Just call or e-mail one of our friendly customer service representatives using the details below and we’ll organise an appointment with you as soon as possible.

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