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Water Efficiency

Certificates and Inspections 

Back Flow testing

Blocked Drains

Emergency Plumbing

Gas Plumbing

Hot Water Plumbing

Pre Purchase Plumbing

Tap Repairs – Leaking Taps Fixed

Toilet Plumbing and Repair

Water Efficiency Certificates and Inspections 

Are you charging tenants in your home for water use? You’re probably aware that there are certain requirements that need to be met. And if you haven’t yet opened your Toowoomba property up to tenants, here are the rules according to the Residential Tenancies Authority (RTA) of Queensland:

  • the property is individually metered (or water is delivered by vehicle), and
  • the property is water efficient, and
  • the tenancy agreement states the tenant must pay for water consumption

If these rules have been met, you can pass all water usage charges on to your tenant(s).

This raises the question “how do you know the property is water efficient?” Fortunately, it’s a question that JH Plumbing can answer for you – and we’re happy to do so. We provide water efficiency inspections and certificates for landlords, owners, real estate agents, and other lessors. We can inspect your property thoroughly and make sure that your fittings and fixtures are water-efficient, fixing them if necessary and providing you with a certificate once they pass the test.

We want to help both landlords and renters in the fantastic city of Toowoomba to get the most out of the properties they rent and live in. Don’t hesitate to get in touch with us for a professional-quality water efficiency inspection and a certificate to show for it.

According to RTA following are the requirements for efficient water fitting

plumbing reports (or compliance certification)


packaging & • warranties or instruction manuals for taps and showerheads


How It Works

Don’t take your chances with water efficiency. Make sure it’s fit for your tenants by contacting Jh Plumbing Contact Now→

Proving water efficiency

According to the Residential Tenancies Act, as the property manager or owner, you should have copies of several documents on hand to demonstrate that you’ve fulfilled the requirements for efficient water fittings. These include:

  • plumbing reports (or compliance certification)
  • receipts
  • packaging
  • warranties or instruction manuals for taps and showerheads

Keep these documents in a place where you can easily access them and present them if necessary.

Standards of water efficiency

As per the RTA’s requirements, water efficiency is only a requirement for taps installed over a hand basin, a kitchen sink or a laundry trough. Other taps on the premises such as bathtub taps, outside garden taps or taps for the washing machine or the dishwasher do not have to be water efficient.

Internal cold water taps and showerheads require a maximum flow rate of nine litres per minute. Toilets require a flush function that doesn’t exceed 6.5 litres on full flush or 3.5 litres on half flush, with a maximum average flush volume of four litres overall.

What if the property is not water efficient?

If the property is not water-efficient but it is individually metered and you have an agreement specifying that the tenant must pay for water, then you must pay for a “reasonable amount” of water consumption. The tenant may pay the rest.

What makes for a “reasonable amount” is not defined by the Act but you can find out more information by contacting the RTA on 1300 366 311.

Jh Plumbing – Water Efficiency Certificate and Inspection Professionals

As you can no doubt tell, there’s a lot that goes into making sure that a property is water-efficient. It’s not the sort of thing that just anyone can do, even if they happen to be a dedicated homeowner who takes pride in their property.

It takes a professional to thoroughly investigate a property’s water efficiency and issue a detailed comprehensive report. But doing so is worth it. It can save you a lot of money in the long run when you don’t have to pay a share of the water in your property.

That’s where Jh Plumbing enters the picture. We’re the professionals who seek to provide the finest plumbing solutions for the people of Toowoomba. We possess the training, the knowledge, the dedication, the experience and the tools to make sure the water situation in your property is above average before you invite tenants into your home.

We’re committed to job quality and to impeccable customer service too. Just call or e-mail one of our friendly customer service representatives using the details below and we’ll organise an appointment with you as soon as possible. 


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